What's Inside HEAT® IT Asset Management

Centennial®, integrated IT Asset Management for the HEAT Help Desk brings clarity to distributed IT environments—and peace of mind to those who manage them.

Core Technologies

Centennial Discovery® - Automated discovery and inventory engine. Identifies, scans, and reports detailed configuration information for all IT infrastructure assets, including the network, PCs, servers, software, printers, and mobile devices. Multi-platform support: Windows®, Unix, IBM AIX®, Solaris™, Mac® OSX, Linux, Citrix®.

Centennial License Manager™ - Tracks software usage against actual entitlements to avoid costly audits and over-licensing. Compliance can be demonstrated quickly and accurately with detailed audit reports. Software assets can be managed more efficiently throughout their lifecycle.

FrontRange™ SAM Essentials™ - A complete documented workflow, process map, and training solution for end-to-end SAM implementation according to industry best practices. Ensures that Centennial Discovery and Centennial License Manager are used to greatest effect.

FrontRange DeviceWall™ - Protects data on and off the network. Prevents file transfers to unauthorized portable devices, automatically encrypts data copied to approved devices, provides complete audit trail, and promotes a successful Data Leakage Prevention (DLP) strategy.

FrontRange™ IT Software Asset Management (SAM) Suite - As the industry’s most powerful IT audit and software license management solution, FrontRange SAM Suite provides a complete, up-to-date reconciliation of the entire IT estate, comparing deployed assets against proven entitlements. It allows all hardware and software on the network to be identified, catalogued, and tracked, so IT assets can be understood and managed more efficiently.

HEAT® IT Asset Management Features

Benefit from ITIL

HEAT is aligned with ITIL Best Practices and select components have been ITIL verified by Pink Elephant.

Deploy without Breaking Stride

HEAT deploys quickly. Configuration is rapid, and the intuitive, field-proven interface requires minimal training for users. Customization doesn't require programming.

Optimize your IT Budget

HEAT configures to your business processes and efficiently gives you visibility into IT spend, allowing you to match capacity to your business priorities.

Be Ready for your Growing Success

HEAT is modular, allowing you to tailor your system to your needs now, and easily add new, integrated functions later. HEAT scales easily, ready to grow with you from a single phone line to a call center, or from a single customer representative to a service department.

Rely on a Market Leader

FrontRange, the maker of HEAT, has a comprehensive line of CRM and ITSM products with a large user base. We have been a market leader for over 15 years, and represent a safe choice for your IT infrastructure investment. FrontRange is a next-generation Business Application Supplier creating integrated products that share a common platform and continually updated technologies.

HEAT® IT Asset Management Demos

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System Requirements: HEAT® IT Asset Management

System

• <1000 Assets: Intel® Pentium® III, 733 MHz, 512 MB RAM
• 1,001-2,999 Assets: Intel Pentium III or higher, 800 MHz, 1GB RAM
• >3,000 Assets: Please contact Technical Support

Scanners Supported

• MS-DOS® v6.22
• 16-bit Microsoft® Windows®
• 32-bit Windows (Microsoft Windows NT® 4.0 and Windows 95,98, 98SE, Me, 2000 and XP)
• O/S 2.4x, Mac® (OS 7, 8, 9, X)
• Novell® (NetWare® 4.x, 5.x and 6.0)
• UNIX® (AIX® 5.1, HP-UX® 11.0, Solaris® 8 for Intel and SunSparc)
• Linux® (Red Hat® 5.2, 6.0, 6.2, Caldera® 1.3, 2.2, SUSE® 6.1)