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Helpful Documents and Guides

Support Documentation

GoldMine, SugarCRM and Zoho CRM are powerful platforms for managing your Customer Relationships; you’ll be amazed at what you can do with it. To learn how more, from the basics to the advanced, explore our documentation and learning resources.

Online and Hands On Tools

Our Support Methods

When you have questions or are stuck, our team of trained experts are here to make sure that your questions get answered, any problems are solved and that you have the support you need to move forward and be successful.

Phone Support with Support Expert

Expert Phone Support

We use GoToAssist and GoToMeeting online support tools to screen and keyboard share directly to your computer(s) allowing us to support you no matter where you are in the world.

Schedule a Call

On-Site Hands on With Support Expert

On-Site Hands on With Support Expert

We provide on-site support for installations, upgrades, consulting and any other technical requests you might have to all of the GTA and surrounding areas.

Schedule an Appointment

Submit Issues to Ticket System

Submit your Tickets to our Ticket System

If you can't find a solution to your problem or question(s), our expert support team is here to assist when you submit a ticket. Tickets will be responded in order of creation

Submit a Ticket

Knowledge Sharing and Training

Expert Phone Support

Utilize our Company Blog along with training to ensure the highest levels of user adoption. Customized training solutions to produce the results you need.

View Our Training Solutions

Have a Question for our Support Team?

We are here to help with any inquiries or questions you might have. Please enter all the information required below to help us accommodate you as best we can.

Start Learning with Step-By-Step Videos

How-To Support Videos

Start learning with Step-By-Step videos using our comprehensive videos that will help you master GoldMine, SugarCRM or Zoho CRM.

Having Questions? Contact Us

We have expert support staff here to help.

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Get the Support You Need

When your stuck we are here to help you.

Our Support Options

COVID-19 has imposed an unsettling situation upon our communities and businesses. Our team has been mobilized to maintain "Business as Usual" as we make service & training support available to our CRM customers. Stay Safe!